Shipping Policy
Shipping Policy
- Thank you for shopping with us! We are committed to providing you with a seamless shopping experience and timely delivery. Do to high demand, orders may take up to 2-4 weeks to arrive. Please review our shipping policy below.
Order Processing:
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
Shipping Rates:
- Shipping charges for your order will be calculated and displayed at checkout.
Shipping Locations:
- We ship to addresses within the United States and internationally. Please note that some restrictions may apply for international destinations.
Order Tracking:
- Once your order has shipped, you will receive an email with a tracking number to monitor your package’s progress.
- Please allow 24-48 hours for the tracking information to become available.
Customs, Duties, and Taxes:
- JosFer is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- JosFer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns Policy:
- Please refer to our Return Policy page for details on returns and exchanges.
Contact Us:
If you have any questions or concerns about your order, please contact us at shopjosfer@gmail.com. We’re here to help!